Privacy Policy
Effective Date: May 18, 2025
This Privacy Policy outlines how Fitra AI (“we”, “our”, or “us”) collects, uses, discloses, and protects your information. By accessing or using the Fitra AI mobile application or any related services (“Services”), you agree to the terms described in this policy. If you do not agree, please do not use the application.
This policy applies to all users of our Services worldwide.
1. Your Information
We may collect limited information that you voluntarily provide or that is generated as you use the application. This may include:
- Your email address
- Your logged health and wellness inputs (e.g., hydration, exercise, sleep, meals)
We do not collect any financial, biometric, or government-identifiable information.
2. Legal Basis for Use
By using our app, you authorize us to collect and use your information in accordance with this Privacy Policy. Your use of the app constitutes binding consent to this policy, and to our right to store and process any information you provide, where legally permitted.
3. How Your Information Is Used
We use your information to:
- Provide, personalize, and improve the Fitra AI experience
- Communicate with you (if applicable)
- Ensure stability and performance of the app
- Meet legal or compliance obligations (if required)
We do not sell your information to third parties. We do not permit third parties to contact you directly through us.
4. Your Rights and Choices
You may, at any time:
- Request access to your personal information
- Request corrections or deletions of your data
- Withdraw consent to optional communications
To submit a request, contact us at: support@fitraai.com
5. Data Retention
We retain your data as long as necessary for your continued use of the app or to meet legal obligations. If you delete your account or request removal, your data will be scheduled for permanent deletion.
6. Security
We take reasonable measures to protect your information from unauthorized access or misuse. By using the app, you acknowledge that no digital platform is completely immune to risk, and you agree to use the Services accordingly.
7. Children’s Privacy
Fitra AI is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
8. Updates to This Policy
We may update this Privacy Policy at any time. Updated versions will be made available through official channels and take effect upon posting. Continued use of Fitra AI after changes means you agree to the updated policy.
9. Jurisdiction
This policy is governed by the laws of the United States. Any disputes shall be handled exclusively through the appropriate courts.
10. Contact
If you have any questions or concerns, contact us at:
Fitra AI
ITSV Care Inc
Email: support@fitraai.com
Website: www.fitraai.com