Terms and Conditions
Effective Date: May 18, 2025
Company: ITSV Care Inc.
Product: Fitra AI mobile application and associated services
1. Acceptance of Terms
By accessing or using Fitra AI (“the App” or “the Service”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use the App.
2. Purpose of the App
Fitra AI is a wellness-focused mobile application designed to help users build healthier habits through personalized tracking, motivational features, food scanning, and AI-generated suggestions.
However, Fitra AI is not a substitute for professional medical advice. The app is a digital guide — not a diagnostic tool or medical service.
3. Health & Medical Disclaimer
Fitra AI uses artificial intelligence to provide personalized suggestions, including diet ideas, calorie estimates, hydration tracking, and habit streaks. These features are educational and motivational tools only.
You acknowledge and agree:
- All food, meal, and exercise suggestions are AI-generated estimates, not prescriptions
- Nutritional values provided may not be accurate or suitable for every individual
- You are strongly advised to consult your doctor or licensed health provider before making any health, diet, or fitness decisions based on the app
- ITSV Care Inc. is not liable for any health issues, injuries, allergic reactions, or conditions arising from use of the app
By using Fitra AI, you fully accept that your health decisions are your own responsibility.
4. Eligibility
You must be at least 13 years of age or meet the legal minimum age in your region to use Fitra AI. If you are under the legal age, parental or guardian consent is required.
5. Account Responsibilities
You agree to:
- Provide accurate and complete information when using the app
- Not impersonate another individual or submit false information
- Maintain confidentiality of your account
- Use the app only for lawful and personal purposes
6. Food Scanning and Calorie Estimations
Fitra AI includes image-based food scanning using AI to estimate nutritional data. You understand and agree:
- All results are approximations, not verified or scientifically guaranteed
- The system may misidentify food items or portion sizes
- Calorie and nutrition data are informational, not diagnostic
- You should always verify with a qualified nutritionist or medical expert before relying on such data
7. Rewards and Streak System
Fitra AI may offer in-app streak points, badges, or other non-monetary rewards to encourage healthy habits.
By using these features, you acknowledge:
- These rewards are motivational only, not financial compensation
- Streaks and points have no cash value unless explicitly defined in a promotional offer
- Abuse of the reward system, including spamming, automation, or fraudulent activity, may result in a permanent ban or loss of progress
- ITSV Care Inc. reserves the right to change, pause, or remove the rewards system at any time
8. In-App Purchases and Subscriptions
Some features in Fitra AI may require a paid subscription. You agree that:
- Subscriptions are billed in advance and automatically renew unless canceled
- Prices may change with prior notice
- All purchases are final and non-refundable unless required by law
9. Ownership & Intellectual Property
All content, branding, images, code, design, and data within Fitra AI are the exclusive property of ITSV Care Inc.
You may not reuse, distribute, or duplicate any part of the app without written permission.
10. Limitation of Liability
You use Fitra AI at your own risk. We provide the service “as is” without guarantees of accuracy, reliability, or uninterrupted access.
ITSV Care Inc. shall not be held liable for:
- Any injuries, medical conditions, or complications from following app recommendations
- Inaccurate data or technical errors
- Lost rewards, points, or streaks
- Any damages, including but not limited to health losses, financial losses, emotional distress, or third-party claims
11. Suspension or Termination
We may suspend or permanently disable your account if:
- You violate these terms
- You engage in fraud or abuse
- Your actions harm the app or other users
You may delete your account at any time.
12. Third-Party Services
Fitra AI may link to third-party APIs, stores, or content (e.g., Google Vision, AI platforms). We are not responsible for third-party content, terms, or reliability.
13. Changes to Terms
We may update these Terms from time to time. Continued use of the app after changes means you accept the updated version. A notice will be posted in the app or on our website when updates are made.
14. Governing Law
These Terms are governed by the laws of:
- California, USA (for users in the United States)
- India (for users in India and Asia)
Any legal disputes shall be handled in the appropriate courts of the above jurisdictions.
15. Contact Information
For questions, legal notices, or support:
- Website: www.fitraai.com
- Email: support@fitraai.com
- Company: ITSV Care Inc.